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Problem
The operating signal on the
transmitter or receiver is not
lighting up
No picture, no sound
The picture/sound is noisy or
distorted
The remote control
commands are not being
received
Audio playback only on one
channel
Playback is distorted
Solution
• Is the respective device switched on?
• Was the correct adapter used?
• Is the adapter plugged in correctly?
• Is the mains socket for the adapter supplied with power?
• Is the signal source switched on?
• Is the signal source connected correctly?
• Are the transmitter and receiver switched around? The transmitter must be at the AV source
device and the receiver at the playback device
• Is the distance between the transmitter and receiver too big?
• Are the CHANNEL switches (1) on the transmitter and receiver set to the same channel?
• Is the AV channel selected on the playback device?
• Has the range of the system been exceeded?
• Is there a metal barrier (e.g. steel-reinforced wall) between the transmitter and receiver?
• Are the antennae (8) of the transmitter and receiver unsuitably positioned with each other?
• Is there a powerful interference nearby, such as an electric motor, radio, etc?
• Is the distance between the transmitter and receiver too small? This may result in the receiver
being overloaded. Increase the distance or change the position of the antennae (possibly
retract completely).
• Are the CHANNEL switches (1) on the transmitter and receiver set to the same channel?
• Does the transmitter diode of your infrared remote control show on the IR reception window of
the receiver?
• Are the batteries of the remote control dead?
• Is your remote control functioning properly?
• Is the IR transmitter window of the transmitter or the IR transmitter diodes of the transmitter
cable in line with the IR receiver eye of the device to be controlled?
• Is the balance control on the signal source set incorrectly?
• Are the RCA plugs of the audio line completely plugged into the sockets on the transmitter and
receiver?
• Are the correct outputs of the signal source connected? The audio inputs or the video input of
the transmitter are over-loaded.
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