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Troubleshooting
SCENE
Smartphone
cannot connect
to Dashcam
Video recorded
cannot be
played on
mobile phones
Connection
time too long
Forget APP
access
password
TROUBLES
Reasons/Resolutions
> Check whether Smartphone's
WiFi is turned on
> iOS users must choose Dash-
cam's WiFi SSID in WiFi Settings
before entering the APP
This problem may be related to the
media player or system compatibility.
Suggest to take out SD Card and read
it via Card reader on the computer.
If there are too many signals in the
environment, connection may fail
due to signal interference. Using
Dashcam in a condition with less
interference is suggested. The
smartphone's system may be in a
busy condition. Turning off other
APPs might help.
In the setup menu, choose [Factory
Reset] to reset.
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