Warranty Period And Legal Warranty Rights; Scope Of Warranty; Submitting Warranty Claims - Silvercrest SCW 5 A1 Bedienungsanleitung Und Serviceinformationen

Warranty period and legal warranty rights

The warranty period is not extended in the event of a warranty claim. This also applies to
replaced and repaired parts. Any damage or defects discovered upon purchase must be
reported immediately when the product has been unpacked. Any repairs required after the
warranty period will be subject to charge.

Scope of warranty

The device was carefully manufactured in compliance with stringent quality guidelines and
subjected to thorough testing before it left the works. The warranty applies to material and
manufacturing faults. This warranty does not cover product components which are subject to
normal wear and which can therefore be regarded as wearing parts, or damage to fragile
components such as switches, rechargeable batteries or components made of glass. This
warranty is void if the product is damaged, incorrectly used or serviced. To ensure correct
use of the product, always comply fully with all instructions contained in the user manual. The
warnings and recommendations in the user manual regarding correct and incorrect use and
handling of the product must always be observed and complied with. The product is solely
designed for private use and is not suitable for commercial applications. The warranty is
rendered void in the event of incorrect handling and misuse, if it is subjected to force, and
also if any person other than our authorised service technicians interfere with the device. No
new warranty period commences if the product is repaired or replaced.

Submitting warranty claims

To ensure speedy handling of your complaint, please note the following:
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Before using your product for the first time, please read the enclosed
documentation carefully. Should any problems arise which cannot be solved in
this way, please call our hotline.
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Always have your receipt, the product article number as well as the serial number
(if available) to hand as proof of purchase.
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If it is not possible to solve the problem on the phone, our hotline support staff will
initiate further servicing procedures depending on the fault.
SilverCrest SCW 5 A1
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