Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom
No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures
No power
Can not scan
programs
No
picture
/
coloured pictures
Remote control does
not work
No sound
Audio / Subtitle without
function
or
can
choose
Troubleshooting
Correction
•
Switch the player into the DVB-T mode.
•
No DVB-T reception in your region.
•
Realign the antenna. Please pay attention to the
direction of the antenna tower.
•
Please use an active indoor aerial or a roof antenna.
•
Retry the Auto Scan.
•
Plug the power cord into the outlet tightly and turn on
the power.
•
Adjust the antenna
•
Refer settings for searching
no
•
Control the connection to the TV set.
•
Control the video output mode in the setup.
•
Change the batteries.
•
Operate within normal range (max. 5 meters, 30 °)
•
The sensor is pointed to by bright light.
•
Cancel Mute
•
Increase volume
•
Pay attention to connection to TV set or amplifier.
•
Cancel Sleep timer
•
Change audio track (press AUDIO button)
no
•
Change subtitle track (press SUB button)
•
Other audio track is not supported
•
Subtitles are not supported
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