Contacting Support; Limited Warranty; Important Safety Information - AJA FR1 Bedienerführung

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Trademarks
Notice

Contacting Support

Limited Warranty

Important Safety Information

AJA, Io, and Kona are trademarks of AJA Video, Inc. All other trademarks are the property of their
respective holders.
Copyright © 2010 AJA Video, Inc. All rights reserved. All information in this manual is subject to
change without notice. No part of the document may be reproduced or transmitted in any form, or by
any means, electronic or mechanical, including photocopying or recording, without the express
written permission of AJA Inc.
To contact AJA Video for sales or support, use any of the following methods:
180 Litton Drive, Grass Valley, CA. 95945 USA
Telephone: +1.800.251.4224 or +1.530.274.2048
Fax: +1.530.274.9442
Web: http://www.aja.com
Support Email: support@aja.com
Sales Email: sales@aja.com
When calling for support, have all information on the product (serial number etc.) at hand prior to
calling.
AJA Video warrants that this product will be free from defects in materials and workmanship for a period of five
years from the date of purchase. If a product proves to be defective during this warranty period, AJA Video, at its
option, will either repair the defective product without charge for parts and labor, or will provide a replacement in
exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify AJA Video of the defect before the
expiration of the warranty period and make suitable arrangements for the performance of service. The Customer
shall be responsible for packaging and shipping the defective product to a designated service center nominated
by AJA Video, with shipping charges prepaid. AJA Video shall pay for the return of the product to the Customer if
the shipment is to a location within the country in which the AJA Video service center is located. Customer shall be
responsible for paying all shipping charges, insurance, duties, taxes, and any other charges for products returned
to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. AJA Video shall not be obligated to furnish service under this warranty a) to repair damage
resulting from attempts by personnel other than AJA Video representatives to install, repair or service the product,
b) to repair damage resulting from improper use or connection to incompatible equipment, c) to repair any
damage or malfunction caused by the use of non-AJA Video parts or supplies, or d) to service a product that has
been modified or integrated with other products when the effect of such a modification or integration increases
the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. AJA VIDEO
AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. AJA VIDEO'S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE WHOLE AND
EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES IRRESPECTIVE OF WHETHER AJA VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF
SUCH DAMAGES.
See the Safety & Regulatory information in Appendix A at the back of this manual.