Troubleshooting - Difrnce MP 1820 Handbuch

the on-screen text
displayed)

18 Troubleshooting

Problem
The LCD displays nothing
when the device is started.
No sound when playing an
audio file.
The player cannot
connected to the PC.
The displayed time
changing constantly.
The PC has error when you
plug and unplug the player.
Total memory displayed on
the player is not
accordance with
marked amount.
Some of MP3 files cannot
be played properly.
The video cannot
played.
The photo cannot
displayed
The TXT file cannot be
is Russian, etc.
Possible Cause
Battery is too low.
The volume is too low.
Bad audio file.
The USB interface is not
be
supported
motherboard.
is The bit rate of the MP3 file is
changing during playback.
The player is disconnected
from the PC abruptly while
transferring files.
Part of memory is used to
in
store programs and display
the
characters.
The MP3 file is compressed
by a standard, such as
MPEG I Layer 1 or Layer 2
that the player does not
support.
The file format
be
supported.
The video data is corrupted
The file format
supported
be
The image resolution
beyond limitation
device.
The file format
Solution
Charge the battery.
Adjust the volume.
Delete or skip the file.
Update or replace the PC's
by PC's
motherboard.
Try to use fixed bit rate to
compress the MP3 file.
Do not disconnect the player
from the PC when transferring
files.
1. Delete the unsupported
MP3 files.
2. Use MPEG I Layer 3
standard to compress the
unsupported MP3 files.
Make sure the video is in AVI
is not format.
provided converting tool to
convert it.
Skip it or reload another file
Try to use an image editor
(ACDSee for example) to
is not
convert it. See "Appendix –
Converting image file" for
details.
The
is maximum resolution of 3520
of the X 2816. Make sure resolution
of the image does not excess
this limitation.
is not Skip it or reload another file.
If not, use the
device supports
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