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Troubleshooting

PROBLEM
Difficulty in pumping
up the awning.
Part of the awning
does not inflate
Part of the awning
does not deflate
The AirPoles are kinked
If you suspect an air leak
If you still suspect
an air leak
If you think your awning
has a water leak
If your awning has a water leak
at specific points/areas
If you think your awning has a
water leak at the beading that
attaches to the caravan
AWN-AIR-UM-0715
SOLUTIONS
1. The inflation valve is not fully screwed into the AirPole.
2. The dump (deflation) valves are open. Close.
3. The inflation tube is twisted at the valve. This may also be indicated by a
noise. DO NOT continue to inflate until the tube has been untwisted.
4. Check the pump is working.
1. The isolation valves that connect the AirPoles may not be open.
Open the valve and the air will flow into the poles. Do not close the vales
during normal use.
1. An isolation valve may have been closed. Locate and open.
1. Add more air.
1. Check that the inflation valve is properly closed and that the black 'O' ring
seal is in place.
2. Check that the top cap on the inflation valve is done up tightly
3. Check that all the deflation valves are closed
1. Close all the isolation valves in the awning. Wait for a while and then
check each AirPole for pressure. If there is reduced pressure in any AirPole
check the connecting hoses to make sure that the compression fittings are
done up tightly. If you still suspect a leak it will be necessary to investigate
the individual AirPole. See the AirPole repairing and changing section of this
manual.
1. Most suspected leakage is actually condensation (see condensation
section of this manual). This forms on the inside of the awning fabric. Try to
increase the ventilation by opening the doors. A waterproof groundsheet will
help stop moisture from the ground causing condensation. The fabric, used to
make this awning, has a massive hydrostatic head, so it is extremely unlikely
that it would leak.
1. The main seams of this awning have been factory taped to help prevent
leakage. Depending upon your expectations, it may be necessary to treat the
remaining seams with a seam sealant.
Seam sealant should also be applied to areas where the taping is damaged
or has peeled away through wear and tear. It can also be applied to areas
where a leak may have developed. Kampa seam sealant is available from
your dealer.
1. It is not possible to hot air tape the join between the awning and the
caravan beading. Therefore we use a special waterproof sewing thread.
This thread swells when wet to fill the needle holes but the thread needs
to become wet several times before it is totally effective. This is known as
'weathering'.
13

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