EN
Notice: Do not ship LiPo batteries to Horizon. If you have any issue
with a LiPo battery, please contact the appropriate Horizon Product
Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or replaced free of charge.
Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are agreeing
to payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard, American Express,
and Discover cards. By submitting any item to Horizon for service, you
are agreeing to Horizon's Terms and Conditions found on our website
http://www.horizonhobby.com/Service/Request/.
Warranty and Service Contact Information
Country of
Horizon
Purchase
Hobby
Horizon
Service Center
(Electronics and
United
engines)
States of
America
Horizon Product
Support (All
other products)
United
Horizon Hobby
Kingdom
Limited
Horizon
Germany
Technischer
Service
Horizon Hobby
France
SAS
Horizon Hobby
China
– China
24
Address
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
4105 Fieldstone Rd
Champaign, Illinois 61822
USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du
Réveil Matin
91230 Montgeron
Room 506,
No. 97 Changshou Rd.
Shanghai, China 200060
Phone Number/Email Address
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/service
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 (0) 4121 2655 100
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
+86 (021) 5180 9868
info@horizonhobby.com.cn