EN
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly, modification or
misuse, no liability shall be assumed nor accepted for any resulting damage
or injury. By the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This will
enable Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please direct
your email to productsupport@horizonhobby.com, or call 877.504.0233
toll free to speak to a Product Support representative. You may also find
information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon Online
Service Request submission process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com under the Support tab. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a list of the
included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside of
the shipping carton.
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