Troubleshooting Check List For Initial Installation - SELFSAT H21D Bedienungsanleitung

Troubleshooting Check List for Initial Installation

If the signal is not found, be sure the receiver user manual and the antenna user manual have been
followed closely, check the following:
√
Make sure all cable connections are correct and each connection is seated/tightened properly
√
Inspect the inside of each cable connector for dirt or possible connector to case/shield short.
√
Verify the Azimuth, Elevation and Tilt angles for your location by ZIP code.
√
Make sure the Tilt and Elevation pointers are aligned correctly to the scales. Do not use washer or
bolt as reference.
√
Make sure the Tilt adjustment is not changed from the recommended setting for the antenna
location.
√
Remove existing TV-specific components, such as TV splitter, etc; reduce the installation to the basic
connections called out in this guide. Such components may not work with the satellite signal and
they may be in the wall where you can't see them. When in doubt. Run RG6 cable directly to your
receiver
√
Make sure there are no obstructions (trees, buildings, windows, corner or overhang of your roof,
your body or hands) – the signal does not pass leaves, branches, glass, etc.
√
RG 6 cable with solid copper center conductor is highly recommended because it has much lower
DC voltage drop compared to RG 6 cable with a copper-coated, steel center conductor.
√
Standard RG 59 cable causes too much DC drop and signal drop; it can not be used to pass the
satellite signal. RG 6 coaxial cable must be used.
√
Some after-market, off-the-shelf add-on components may not be as advertised. They might not
work or could cause additional DC drops and signal amplitude attenuation. Remove such compo-
nents. Go back to the basic connections called out in this manual and re-verify.
√
Make sure the satellite cable is connected to the "Sat In" jack, not the "Antenna In" jack, The
"Antenna In" jack at the back of the receiver is for off-air antenna input or cable TV input.
√
If all are done correctly but the signal is still not found. Change the Elevation adjustment of the
antenna slightly (±2°, then ±4°from the called-for setting) and repeat the procedure.
√
Make sure the Access Card from your receiver is fully inserted into the Access Card slot and oriented
correctly.
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