Troubleshooting - Bissell 1311 SERIES Handbuch

Troubleshooting

Problem
Vacuum
won't turn on
Brush roll
not turning
Vacuum
cleaner
has low
suction
Visible dirt
escaping from
cleaner
Vacuum won't
charge
Please do
not return
this product
to the store.
www.BISSELL.com
10 10
Possible causes
Battery isn't fully charged
Wrong charger being used
Brush roll is jammed
Brush roll needs to be reset
Broken brush roll belt
Dirt container is full
Dirt container is not installed
properly
Foot is loose
Filters need cleaning
Filters need replacing
Clog or obstruction in foot area
Dirt container is full of debris
Filter is missing or installed
incorrectly
Dirt container installed incorrectly
Machine is in the ON position
Not the correct charger
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 0344 888 6644.
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Charge battery. Follow charging
battery instructions on page 5
Be sure to use only the charger sup-
plied with your product. The label on
the detachable hand vacuum will list
which charger can be used
Remove obstruction.
Follow instructions on page 7
Follow instructions on page 7
Visit www.bissell.com or call 0344
888 6644 to order replacement
parts
Empty dirt container
Position container correctly and
snap firmly into place
Make sure foot is fully inserted into
body of unit
Follow filter instructions on page 7
Visit www.bissell.com or call 0344
888 6644 to order replacement filters
Detach foot from main body and
examine and remove clog from ports
Empty dirt container
Check filter for correct installation
Position container correctly and
snap firmly into place
Set the machine in the OFF position
Use only the charger that comes with
the machine