Information & Service; Troubleshooting - Philips Mistral GC2012 Gebrauchsanweisung

ENGLISH
10
Problem
The iron is plugged in but the
soleplate is cold.
No steam
No Shot of Steam (types GC2032,
2030, 2025, 2016, 2015, 2012, 2011,
2010 only) or no Vertical Shot of
Steam (types GC2032, 2030, 2025,2
016, 2015 only).
Flakes and impurities come out of
the soleplate during ironing.
Red pilot light is blinking (type
GC2032, 2030 only).
Water drips out of the soleplate
(types GC2016, 2015, 2012, 2011,
2010, 2006, 2005 only).
Information & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.

Troubleshooting

This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
Possible cause(s)
Connection problem.
Temperature dial set at MIN.
Not enough water in the water tank.
The steam control has been set to
position O.
The soleplate is not hot enough
and/or the Drip Stop function (types
GC2032, 2030, 2025, 2020 only) has
been activated.
The (Vertical) Shot of Steam function
has been used too often within a
very short period.
The soleplate is not hot enough.
Hard water forms flakes inside the
soleplate.
The auto shut-off function has been
activated. See "Automatic shut-off"
section.
The temperature has been set too
low.
Solution
Check the cord, the plug and the wall
socket.
Set the temperature dial to the
required temperature.
Fill the water tank (see Filling the
water tank).
Set to steam position q or w (see
Steam ironing).
Set the temperature dial to a
temperature in the steam area (2
to MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
Put the iron in horizontal position and
wait for a while before using the
(Vertical) Shot of Steam function
again.
Set the temperature dial to a
temperature in the steam area (2
to MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
Use the Calc-Clean function a few
times (see 'Calc-Clean').
Shake the iron lightly to deactivate
the auto shut-off function: the pilot
light will stop blinking.
Set the temperature dial to a
temperature in the steam area (2
to MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.