Guarantee, Service And Repairs - Beem Kingmop-Superclass Z4.001 Bedienungsanleitung

Appendix

Guarantee, service and repairs

EN
52
This is a quality product from BEEM and was produced using the
latest manufacturing methods.
We guarantee the perfect condition of this quality product. We will
remedy any faults due to material flaws or manufacturing faults
free of charge within the warranty period.
The warranty period for this product is two years.
For commercial or equivalent use, e.g. in hotels, guest houses
or communal premises, or if the customer is not a consumer
as defined by the German Civil Code, the warranty period is 6
months. This does not infringe the warranty disclaimer.
Warranty disclaimer: The warranty does not cover faults caused
in particular by improper use, failure to observe instructions in
the user manual and safety precautions, use of force, modifica-
tions, unauthorised attempted repairs and attempted repairs by
unqualified third parties. Faults caused by normal wear are also
excluded.
If we are obliged by law to provide a warranty and will comply
with such obligation – to the exclusion of the right to cancellation
or price reduction – and at our discretion, repair or replace the
product free of charge. Should the remedy fail despite several att-
empts or should the replacement product exhibit faults attributab-
le to us, the customer shall be entitled – at his/her discretion – to
reduce the purchase price or to cancel the contract of purchase.
Claims under warranty do not prolong the warranty period. For
exchange or return of the device (withdrawal from the purchase
contract) or reduction of the purchase price, the first contact is
always the retailer from whom you purchased the product. This
particularly applies to returning the device or the claim for reduc-
tions as these have to be settled with respect to the purchase
price. Refunding the purchase price or a credit note in the event
of a reduction of the purchase price can only be handled by the
retailer from whom you purchased the device.
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