Contact Technical Support; Technical Support Services - Promise VTRAK J300s Kurzanleitung

VTrak J300s Quick Start Guide

Contact Technical Support

Promise Technical Support provides several support options for Promise users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.
If you decide to contact us, please have the following information available:
• Product model and serial number
• BIOS, firmware and driver version numbers
• A description of the problem / situation
• System configuration information, including: motherboard and CPU type,
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.

Technical Support Services

Promise Online™ Web Site
United States
E-mail Support
Fax Technical Support
Phone Technical Support
If you wish to write us for
support:
Promise offers 24x7 live technical support (in English only) for
registered owners of VTrak products. To register, point your
browser to:
http://www.promise.com/support/warranty/
warranty_eng_pdchoose.asp
Important
http://www.promise.com
(technical documents, drivers, utilities, etc.)
support@promise.com
(408) 228-1097 Attn: Technical Support
(408) 228-1400 option 4
Promise Technology, Inc.
Attn: Technical Support
580 Cottonwood Drive
Milpitas, CA 95035, USA
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