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• Remove shiny metallic
discoloration: use a solution of water

TROUBLESHOOTING

WARNING! Refer to Safety
chapters.
What to do if...
Problem
You cannot activate or oper‐
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
Automatic Heat Up function
does not operate.
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You touched 2 or more sen‐
sor fields at the same time.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
The zone is not hot be‐
cause it operated only for a
short time.
The zone is hot.
The highest heat setting is
set.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Let the zone become suffi‐
ciently cool.
The highest heat setting has
the same power as the func‐
tion.
11

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