Product/serial number
To ensure you receive the correct replacement parts or for
potential technical product recalls we will always require
you to state the serial/batch number together with the exact
item number. The serial/batch number will allow you to
find out the year of manufacture of your tGo from us.
The serial/batch number and the item number of the tGo
can be found on the barcode label on the tGo subframe.
Notes on cleaning, disinfection and care
If necessary you can wipe down all parts of the tGo using a dampened cloth. Household cleaning agents and disinfec-
tants can be used to remove more stubborn dirt.
Warranty conditions/CE marking
From the date of purchase Thomashilfen provides a 2-year warranty on all frame components. The warranty covers all claims that
impair the function of the tGo. Damage caused through improper use (e.g. overloading) and normal wear and tear is excluded. The
tGo complies with the requirements of international standard DIN EN ISO 11199-3 TZ 4.3 and carries the CE mark. We hope that
you enjoy using your tGo gait trainer.
Maintenance/reuse
Servicing and repairs to the gait trainer may only be carried out by a specialist dealership. The user of this rehabilitation
aid must ensure that the prescribed inspections/maintenance are/is performed regularly and at the correct intervals. If
damage is evident the user is under a duty to actively inform and to have the damage repaired immediately by specialist
personnel. Only original spare parts may be used for repairs (the list of replacement/spare parts can be found on the
download page of our website at www.thomashilfen.com).
The removal and fitting of spare parts may only be carried out by specialist personnel! If it becomes necessary to return
the tGo to your specialist dealership, please ensure that the chassis is properly and securely packed for transportation
purposes.
Familiarize yourself with the functions of the product. Should you not already know the product you must study the
operating instructions before carrying out any inspections. Clean the product before commencing with inspections. For
cleaning, observe the notes on cleaning, disinfection and care.
Subsequently check the tGo for damage/cracks in the frame – including the handlebars, the wheels (including the wheel
forks), the saddle, the brakes and all of the pad elements.
The tGo is suitable for reuse. However, this rehabilitation product is subject to exceptional stresses.
We have calculated the product's service life – when used properly and in compliance with the service and main-
tenance schedule – to be 5 years, on the basis of market observations and the state of the art. Periods during which the
product is in storage at specialist dealerships is excluded.
With corresponding care and maintenance this product will also be reliable in operation for significantly longer than this
period.
Before reuse the product must always be carefully cleaned and disinfected. The condition of the product must be che-
cked by trained specialist personnel for wear and damage. Any problems with the product must be rectified in order to
ensure that the tGo can continue to be used safely. In this context, observe the notes on safety. For reuse, the product
must be supplied with its operating instructions. If none are available, either request a copy from Thomashilfen or obtain
them from the download page of our website at www.thomashilfen.com
If the condition of the tGo is unsuitable for reuse it can be recycled at your local recycling facility.
(references the year of manufacture)
User manual – tGo
Item code
Serial / batch number
21