Symptom
a. No power.
b. The system is still producing water as the
"WORK" signal is ashing.
No room temp
c. The water level in the tank is too low as
water
the "REFILL" signal is ashing.
d. The tank cap is not closed.
e. The water tank is not seated properly.
a. No power.
b. The system will automatically enter
self-protection mode if it directly starts
the hot water function when there is no
water in the pure water tank.
No hot water
c. The system is short of water as the
"REFILL" signal is ashing.
d. The tank cap is not closed
e. The water tank is not installed properly.
a. The brand new system may cause some
smell and bad taste at rst.
Smell or a bad
b. The system has not been used for a long
taste in the
time.
water
c. The lters are not replaced on time
a. Water level is above the maximum line of
the tank.
Water leakage
b. The check valve in the tank is broken.
c. Leakage inside the system.
a. The temperature sensor is broken.
"
" icon
b. The boiling board sensor is broken.
signal keeps
c. The oat switch is broken.
ashing red
If you have any questions or concerns during the installation and operation, don't hesitate to
contact
us
at
ispringwater.com/support.
Troubleshooting
Reason
support@ispringwater.com
Solution
a. Check if the system is plugged in.
b. Wait until the "WORK" signal stops
ashing as water production is nished.
c. Re ll the tank and wait for the system to
produce water.
d. Close the tank cap.
e. Check the tank installation.
a. Check if the system is plugged in.
b. Let the system produce 250 ml (0.06
gallons) of ambient temperature water
rst and then get hot water.
c. Re ll the tank and wait for the system to
produce water.
d. Close the tank cap.
e. Check the tank installation.
a. Flush the system with a full tank of water.
b. Flush the system with a full tank of water.
The lter may need to be replaced.
c. Replace the old lters.
a. Pour the excess water out.
b. Contact the customer service team.
c. Contact the customer service team.
Contact the customer service team.
or
visit
our
help
page
at
12