Troubleshooting
IP Cameras
Are
Not
Powering
On
If gou find your camera
is not
powering
on, tru the following
solutions:
• Please make sure gour camera is
powered
properly.
The camera
should be powered by a POE
switch/ injector, the Reolink NVR or
a 12V power adapter.
• If the camera
is connected
to a
POE device
such as a
switch/injector/Reolink
NVR,
please plug the camera to
another POE port and see whether
the camera
will power
on.
• Try another Ethernet cable.
• If the issue isn't fixed, please
contact
Reolink support
team.
IR LEDs stop
Working
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If you find the IR LEDs of your
camera stop working, try the
following solutions:
• Go to Device Settings and check
whether
gou have enabled
Infrared
lights. If the LEDs are disabled,
p ease enable them.
• Please go to Live View and
check the Dau/Night mode, set
the mode
to Auto to activate
the
IR lights.
• Upgrade
uour camera's
firmware
to the
the latest
version.
• Restore
the
camera
to the
factory settings, and check the
IR light settings
again.
• If the issue is still not fixed,
p ease contact Reolink support
team.
Fail to Upgrade
the
Firmware
If gou fail to upgrade
the
firmware
for the camera,
tru the
following solutions:
• Confirm
the
current
firmware
version
of the
camera.
• Make sure the firmware you
downloaded
in the download
center
is the
correct
one.
• Make sure the network of your
computer is smooth.
Specifications
Hardware
Features
IR Distance:
30 Meters (100ft) (60
Meters only for RLC-423)
Dau/Night Mode: Auto Switchover
General
Operating
Temperature:
-100 to 550
C
(140 to 1310F)
Operating
Humidity:
Ingress Protection:
IP66
Notification
of
Compliance
FCC Compliance
Statement
This device complies
with Part 15
of FCC Rules. Operation is subject
to the following
two conditions:
(1) this device may not cause
harmful
interference,
and (2) this
device must accept ang
interference received. including
undesired operation. For more
information,visit:
https://reolink.com/fcc-complian
ce-notice/.
Simplified
EU Declaration
of Conformity
Reolink
Communications
declares
that this device is in compliance
with the essential
requirements
and other relevant
provisions
of
Directive
2014/53/EU.
Correct Disposal of this
This marking
•ndicates that this
product
should not be disposed
with
other
household
wastes
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