EN
Common Troubleshooting
If the dryer malfunctions, please disconnect the power cord from the
power source before checking. In the following cases, sometimes it is not
a malfunction. Before repairing, please reconfirm. lf it is a malfunction,
please contact our after-sales service department by dialing our
nationwide customer service hotline. Do not attempt to repair it yourself.
Abnormal
Phenomenon
Dryer NotStarting
Dryer Externally
Heating Up or
Smelling Hot
The clothes are
difficult to dry
Excessive wrinkles
on clothing
Clothing shrinkage
Clothing Has Lint
Ball
The machine
exhibits a failure to
start after
prolonged
operation.
Abnormal Cause
• Check if there is a power outage or
a circuit breaker trip.
• Ensure that the power connection
is secure and tight.
• Check if the drying load exceeds
the dryer's capacity.
• Verify that the temperature
controller is not disconnected
• The lint filter's mesh is clogged with
fluff.
• The exhaust outlet or vent duct is
blocked.
• The clothes inside the machine are
too full
• The filter is blocked, affecting
airflow in and out
• The clothes are too full, causing
tangling
• The machine is installed in a
narrow, poorly ventilated location.
• The clothes inside the machine are
too full
• The clothes were not removed
promptly after the cycle ended
• The clothes were not properly
sorted
• The temperature was set too high.
• Excessive Drying
• Lint balls formed from synthetic
fibers and wrinkle-free fibers are
normal, as they are caused by
normal friction.
• The drum inside the machine
experiences an overheating
protection shutdown after
prolonged operation.
• Resume use after power restoration.
• Check the power connection to
ensure it is securely fastened.
• Clothes must be properly dehydrated
before loading, and the drying
weight(weight of wet clothes) should
not exceed 5.0kg.
• Have a maintenance technician
replace the temperature controller.
• Clean the lint filter of any lint before
and after each use. Clear any
blockages.
• Dry clothes in multiple batches.
• Regularly clean the inlet and outlet air
filters.
• Shake out clothes and dry them
again.
• Rearrange the machine.
• Do not overfill the dryer with clothes.
• Remove clothes immediately after the
cycle ends.
• Sort clothes before drying.
• Follow the care instructions on the
clothing labels.
• Follow the care label instructions on
the clothing. lf this garment is prone
to shrinking, check it frequently
during drying. Remove the clothing
while it is still slightly damp to avoid
over-drying, and then hang or lay the
clothing flat to allow it to dry
completely.
• Use fabric softener to soften fibers.
When ironing clothes, spray starch on
the collar and cuffs. Alternatively, turn
the garment inside out to reduce
friction.
• The machine will automatically reset
and resume normal operation after
about 30 minutes of automatic
protection.
9
Solutions