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Guarantee/warranty
The warranty period is 24 months from the date of purchase. This includes a
6-month guarantee from the date of purchase. We grant a 6-month guarantee on
the battery.
The geographical scope of the warranty cover is Europe-wide. The proof of pur-
chase serves as proof. The product has been thoroughly checked for quality and
functionality before dispatch. The guarantee is excluded in the following cases
- if the product has been modified without our authorization
- in the event of use other than that specified above
- in the event of drop damage
If you make a claim under the guarantee/warranty, please return the complete
product in transport-safe packaging to the point of sale from which the product
was purchased. Describe the recognized defect in the product and enclose the
original proof of purchase with the consignment. The seller reserves the right to
subsequent fulfilment before reimbursement of the purchase price. Necessary
transport costs will be reimbursed to the customer if a justified claim under the
statutory guarantee/warranty is established. The utilization of statutory warranty
rights is free of charge.
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