Dell Latitude 131L Schnellreferenzhandbuch Seite 6

What Are You Looking For?
• Service Tag and Express Service Code
• Microsoft Windows License Label
• Solutions — Troubleshooting hints and tips; articles
from technicians; online courses; and frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• How to use the Windows operating system
• How to work with programs and files
• How to personalize my desktop
6
Quick Reference Guide
Find It Here
Service Tag and Microsoft
These labels are located on the bottom of your computer.
• Use the Service Tag to identify your computer when you
use support.dell.com or contact technical support.
• Enter the Express
Service Code to direct
your call when
contacting technical
support.
Dell Support Website — support.dell.com
NOTE:
Select your region to view the appropriate support
site.
Windows Help and Support Center
1
Click the Start button and click Help and Support.
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
® ®
Windows License