ergotopia MasterBack Montageanleitung Seite 5

05
Warranty Statement Ergotopia® MasterBack
Ergotopia GmbH, Pfnorstraße 10, 64293 Darmstadt, Germany provides a 5 year warranty on this quality product (Masterback desk chair)
as of delivery of goods, excluding padding and textiles. Ergotopia GmbH provides a 3 year warranty on the padding and textiles.
Warranty claims must be made immediately after any defects occur within the warranty period. The warranty covers the condition of the
product and applies for any product defects that are due to a material and/or manufacturing fault.
The warranty does not cover:
(1) Damage due to unintended use or handling (e.g. impacts, shocks, drops);
(2) Damage due to non-compliance with the specified operating instructions;
(3) Damage due to any alterations;
(4) Damage due to force majeure.
The warranty becomes void if repairs or interventions are implemented by persons not authorised by us, or when our products are equip-
ped with replacement parts, supplements or accessories that are not original parts and which have caused a defect.
In the case of a warranty claim, Ergotopia will either repair or replace defective parts or replace the complete product at their discretion.
If a repair is not possible and an identical product is no longer available to replace the product, you will receive a replacement product as
similar as possible to the original product.
The purchase price cannot be reimbursed in the case of a warranty claim. This warranty does not cover any claims for compensation.
Warranty services do not extend the warranty period, nor do they constitute the start of a new period. The warranty period for fitted re-
placement parts ends with the warranty period for the whole product.
To make a warranty claim, please contact Ergotopia with proof of the defective product and invoice (copy) by email at info@ergotopia.de
or at the address given below.
This warranty applies throughout Europe. Your legal rights, in particular warranty rights, still apply and are not limited by this warranty. The
assertion of these rights is free of charge.
Telephone: +49 6262 / 8542 977 | Email: info@ergotopia.de
Ergotopia GmbH, Pfnorstraße 10, 64293 Darmstadt, Germany