TROUBLESHOOTING
ERROR CODE CHART
LED READING
Signal wire is loose
- - - / 888 / EEP
Communication failed
Water temperature is below 0°C (32°F) or exceeds 50°C (122°F)
F0
Temperature sensor failure
F1 immediately shows after pressing FILTER , HEATING or UVC
F1
F1 shows 15s after pressing FILTER, HEATING or UVC
PROBLEM
Power socket failure
RCD is off
NO DISPLAY ON THE
Press the Reset button, controller is
CONTROL PANEL
not displayed
RCD broken
Spa in&outlet connection not
securely tight
SPA LEAKING
Drainage valve is not closed completely
Water leaks from the spa pool body
Temperature set too low
Dirty filter cartridge
Water level is not at the minimum
NOT HEATING
water line
PROPERLY
Heater failure
Filter pump DOES NOT WORK
SPA LOSES AIR
Air valve is loose
(MONO-ECO /
NAVAL-ECO /
Hole or split on the spa tub
DUET-ECO)
Water has been used for long
period of time
Insufficient filteration time
WATER NOT CLEAN
Dirty filter cartridge
Improper water maintenance
SPA TUB IN AN
ABNORMAL SHAPE
Extra air pressure due to strong sunlight
MONO-ECO / NAVAL-ECO /
DUET-ECO
Auto-off 10 minutes
NO BUBBLE
Internal parts damaged
One-way valve broken
Filter cartridge clogged by dirt or
FILTER PUMP DOES
other objects
NOT WORK
Filter system failure
CAUSE
CAUSE
Change a socket or repair the socket before use
Reset the RCD by following the RCD Testing section
Contact local MSpa Service Center
Contact local MSpa Service Center
Tighten the in&outlet connection
Close the drainage valve. Contact the MSpa Service Center, if spa is still leaking
Repair the leaking hole/split with the repair kit material
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact local MSpa Service Center
Refer to the "FILTER PUMP DOES NOT WORK" section
Make sure the valve is screwed tightly. Replace the valve if necessary.
Inflate the spa to 12 PSI.
Fill a squirt bottle with soapy water and spray on the seams. If there is a leak, small
bubbles will come out. When you have located the leak, clean and dry the leaking
area, then use the repair patch supplied with your spa. Check the repair section on P18.
Change the water
Extend the filtration time
Clean or replace the filter cartridge in time
Refer to the chemical manufacturer's instructions
Check the air pressure and release air if necessary
During hot weather, it is advisable to check whether some air should be released to avoid
any possible damage to the spa pool.
Wait for 10 minutes and turn on the Bubble button again
Contact local MSpa Service Center
Contact local MSpa Service Center
Clean or replace the filter cartridge
Contact local MSpa Service Center
Contact local MSpa Service Center
Contact local MSpa Service Center
Change the water
Contact local MSpa Service Center
Clean the parts and tubes that the water goes through
1. Add more water to the minimum line
2. Clean the parts and tubes that water goes through
3. Contact local MSpa Service Center
SOLUTION
20
SOLUTION