Tips for Camera
Placement
• Do not face the camera
• Do not point the camera towards a glass window. Or, it
may result in poor image performance
window
glare bu infrared
lights.
• Do not place the camera
towards a well-lit area. Or, it may result in poor image
performance.
For better
that the lighting condition for both the camera and the
capture
object
is the same.
• For better image
quality,
ens with
a soft
cloth
from
• Make sure the power
ports are not exposed to water
moisture or blocked by dirt or other elements.
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towards
anu light sources.
because of the
LEDs, ambient
lights or status
in a shaded
area and point it
image quality,
please make sure
it's recommended
to clean the
time
to time.
Troubleshooting
Camera
Is Not Powering
If your camera
following solutions:
• Plug the camera into another outlet.
• Use another
If these won't work, please contact Reolink Support
support@reolink.com
Failed to Scan QR Code on Smartphone
or
If the camera failed to scan QR code on gour phone,
please try the following solutions:
• Remove the protective film from the camera lens.
• Wipe the camera lens with a dru paper/towel/tissue.
• Varg the distance (about 30cm) between gour camera
on
is not powering
on, please tru the
5V power adapter
to power
up the camera.
English
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