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6.FAQs
1) The device
• Check whether
state, and observe
the equipment
• Check whether
condition
and
• If the device
which
results in the inability to obtain
Fi signal, it is recommended
a closer place or add a Wi-Fi amplifier
the Wi-Fi performance
• Delete the camera
and add it again after resetting
• Check
whether
application
2) Update router or Wi-Fi password?
Delete the camera
After resetting
password
to add it again.
3) Can't play historical
• Check
the status of the SD card in "Settings" to
ensure that the SD card has been successfully
recognized.
• Reinsert
the
• In the application,
• Try another
prompts
offline?
the equipment
whether
is on normally.
the Wi-Fi network
restart
the
is located
far away from the router,
of the home.
from your CloudEdge
the
device
program
are the latest version.
from your CloudEdge
the device,
video?
SD card.
format
new SD card
9
is in the power-on
the working
is in good
router.
to move the router to
the device.
firmware
and
use the new Wi-Fi and
the SD card.
light of
a good Wi-
to improve
account
account.
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