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(Note: If it can't be powered on, please plug in DC 5V 2A type-c power adapter
to charge the camera for 15minfirst)
My camera
fails to connect
I. Before adding
a device, make sure that the device
flashing red light. If the indicator status is abnormal, please restore the device
to factory settings(long press and hold the device RESET b utton until you hear
the 'boogu' Sound)
2. Please
make
sure
experience,
network connection
that users used 5GHz WIFI.ThisWi-Fi camera can't support 5GHz WiFi.
3. Make sure the password correction of the Wi-Fi. (Note; the password of the
WiFicannot include single quote, underline, space and virgule (l).
4. Check the number of the devices your router connected. In general, the router
has connection
the its max limit numbers,
5. Make sure the QR code on the phone screen is normal
between the phone and the camera lens is 10-15cm(3.9-5.9inch) during the
scanning process.
6. Check the current location has good wifi coverage and a stable network (wifi
signal is greater than 85%);
7. Avoid using wifi extenders;
8. After checking
the above information,
Fi, please try to re-download
and then add the camera
9. If you tried all steps, but still no luck, please message your order and problem
to service@iegeek.com.
Wi-Fi?
the
Wi-Fi
the
camera
is failed in most cases, which is caused
limits. Once the devices
other
devices
the APP, reset the camera
again.
is in the state of slow
connected
is 2.4GHz.
that your router connected
will not connect
and the distance
if the camera
cannot
and restart the router,
In our
by
excess
the router.
connect
the Wi
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