Troubleshooting
Common
problems
The
1. Disconnected power or loose
product
plug causing poor contact.
does
2. The power switch is o or the
not work.
timer has been reset.
3. The motor auto shuts-o due
to the device being on too
long activating overheating
protection.
The
1. Your foot is positioned at the
massage
wrong angle.
intensity
2. Didn't choose intensity level
is too high
which right for you.
or too low.
No heating
The heat function is
or
manufactured according
insu cient
to International safety
heating.
standards, which limits how
fast the product can heat up.
Therefore, the heating-up
may seem a bit slow, 7-10
minutes before you can
feel the obvious heat.
The touch
1. The plastic lm on the touch
panel is
panel is not removed.
not
2. Fingers are wet.
working
3. Insu cient touch area.
properly.
Cause
EN-06
Solutions
1. Re-plug to the power
source.
2. Turn the power switch on
again.
3. Use the massager after the
motor cools o naturally.
1. Adjust the contact angle to
get the moderate intensity.
2. The massage has 3
intensity levels, choose the
mode you prefer. We
recommend low
mode to begin with.
If you press the foot cover
to see the light, the heating is
turned normally. The rate of
heating is related to
environment. If you are in a
cold area, the heating time
may take longer.
1. Remove the plastic lm
before use.
2. Dry your ngers before
touching the button.
3. Use your thumb to press
buttons to get better ouch
sensitivity.