WarrantY and rePair
This SPYPOINT
product designed by GG Telecom,
®
is covered by a one (1) year warranty on material
and workmanship starting from the original date of
purchase. The sales receipt is your proof of purchase
and must be presented if warranty service is needed.
This warranty will be honored in the country of
purchase only.
This warranty does not cover any GG Telecom product
which has been subjected to misuse, neglect and
accidents or has been improperly used or maintained.
In addition, this warranty is not applicable for all
products purchased online from an unauthorized
dealer. Any modification or tampering of the product
will affect its operation, performance, durability and
void this warranty.
Instructions for repair service
GG Telecom will repair the product without charge or
replace it at its discretion with an equivalent product, if
it has a manufacturing defect covered by the warranty
described previously. We will pay the shipping costs
only for the return of the products covered by the
warranty. The shipping costs for an item sent to us will
be assumed by the customer.
Repairs for damages not covered by the warranty will
be subject to a reasonable charge. The customer will
pay all shipping costs.
1. BEFORE sending a product for repair, please
contact our technical support team at 1-888-779-7646
or tech@spypoint.com. Clearly describe the problem
and give a phone number where we can reach you. It
happens regularly that some problems can be solved
over the phone.
2. If a product needs to be sent, an RMA number
will be give to the customer (Return Merchandise
Authorization).