WARRANTY
EUROMEDICS GmbH, Hauptstrasse 169, D-59846
Sundern, Deutschland (hereinafter called
"EUROMEDICS") provides a warranty for the prorelax ®
Sonic Facial Cleanser (hereinafter called the
"Product") subject to the following preconditions
and in the scope described below.
The warranty conditions described below do not
affect the legally prescribed warranty obligations
of the seller from the contract of purchase with the
buyer. Moreover, the warranty applies irrespective
of mandatory legal liability provisions, such as those
according to the product liability law, or in cases of
mala fide intent or gross negligence, or owing to
injury to life and limb, or to health by EUROMEDICS
or its agents.
EUROMEDICS guarantees the defect-free
operability and the completeness of the product,
especially that the product is free of material defects,
manufacturing defects and construction defects. The
decisive factor in this regard is the state of the art of
the science and technology at the time of manufac-
turing. The product must have manifested the defect
that caused the damage at that time itself.
The warranty period is 2 years from the date of
purchase of a new, unused product by the purchaser.
The warranty applies worldwide, i.e. regardless of
the country in which EUROMEDICS has marketed the
product and the purchaser has purchased it.
This warranty only applies to products that the
purchaser has procured as a consumer and exclusively
for personal purposes in the framework of domestic
use (i.e. not for products that were procured or used
in the framework of a commercial or independent
professional activity).
If the product is found to be deficient in operability
in accordance with the following provisions during
the warranty period, EUROMEDICS will provide a free
replacement according to these warranty conditions.
Warranty
If the purchaser wishes to file a warranty claim, he
must first contact EUROMEDICS customer service:
EUROMEDICS CUSTOMER SERVICE
Biberweg 12
D-53842 Troisdorf
Deutschland
Tel: +49 (0)2208-9217999
E-Mail: info@euromedics.de
The purchaser will then get further information on
how to process the guarantee case, for example,
where he can send the device free of cost and what
documentation is required.
Filing a warranty claim can only come into
consideration if the buyer can submit
- a copy of the invoice/proof of purchase and
- the original product
to EUROMEDICS or to a service centre nominated by
EUROMEDICS upon demand.
Expressly excepted from this warranty are
- products that are used, cleaned, stored or maintai-
ned incorrectly and/or not in compliance with the
conditions laid down in the operating manual, as well
as products that were opened, repaired or modified
by the purchaser or by a service centre not authorised
by EUROMEDICS;
- products that were sold as second quality or used
articles;
- consequential damages arising from a defect in the
product (however, in this case, there may be entitle-
ments from product liability or from other mandatory
legal liability regulations).
16