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Characteristic
The motor does not run (total failure).
The device does not stop.
The roller shutter does not move up completely
following installation.
Possible cause
The connections have not been carried out
correctly.
The adapter has slipped from the limit ring.
The roller capsule is not connected to the
winding shaft correctly.
The winding shaft is too short.
The upper terminal point setting is incorrect.
Remedy
Make sure that the device is connected correctly.
Information on connecting the device can be found in the
section entitled Connecting the device from page 22.
Have work on the voltage supply carried out by a qualified,
trained specialist electrician only.
Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on removing the device can be found in the
chapter entitled Dismantling the device from page 27.
Make sure that the adapter is seated flush on the driving
head with the groove over the spring.
Install the device in reverse order again.
Move the roller shutter down completely.
Make sure that the device is disconnected from the mains
power supply.
Remove the roller shutter from the winding shaft.
Make sure that the roller capsule is screwed firmly to the
winding shaft.
Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on removing the device can be found in the
chapter entitled Dismantling the device from page 27.
Install a new winding shaft.
Information on sawing the winding shaft to length and
installing it can be found as of the section entitled Sawing the
winding shaft to length from page 20.
Install the device in reverse order again.
Set the upper terminal point
Information on this can be found in the section entitled
Setting the terminal points from page23.
Rectifying malfunctions
25
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