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There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>>
The condensation will dissipate when the
humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of
odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed hold-
ers. Microorganisms may spread out of
unsealed food items and cause bad
odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the
door. >>> Relocate any items blocking
the doors.
DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the "Self-Repair" section).
Therefore, unless otherwise authorized in
the "Self-Repair" section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered Professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e.au-
thorized professional repairers) that you
can reach through the phone number
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with
the upper section of the drawer. >>> Re-
organize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
WARNING: If the problem persists
after following the instructions in
this section, contact your vendor or
an Authorized Service. Do not try to
repair the product. This is normal.
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by) Beko shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare
parts:door handles,door hinges, trays, bas-
kets and door gaskets (an updated list is
also available support.beko.com as of 1st
March 2021).
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for selfrepair
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