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Troubleshooting
WARNING
Before trouble shooting, disconnect the power
supply. Only a qualified electrician of
competent person must carry out the trouble
shooting that is not in the manual.
PROBLEM
Appliance does
not work.
Appliance cools too
much.
The food is too
warm.
Heavy build-up of
frost, possibly also on
the door seal.
Unusual noises.
The compressor does
not start immediately
after changing the
temperature setting.
Water on the floor or
storage shelves.
POSSIBLE CAUSE(S)
Appliance is not switched on.
Mains plug is not plugged
in or is loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is set too cold.
Temperature is not properly
adjusted.
Door was open for an
extended period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
Door seal is not air-tight
(possibly after reversing the
door).
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
This is normal, no error has
occurred.
Water drain hole is blocked.
Important!
Repairs to refrigerators/freezers may only be
performed by competent service engineers.
Improper repairs can give rise to significant
hazards for the user. If your appliance needs
repairing, please contact your specialist
dealer or your local Service Center.
SOLUTION
Switch on the appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected
by an electrician.
Turn the temperature regulator to a warmer
setting temporarily.
Please refer to the "Control panel" section.
Open the door only as long as necessary.
Turn the temperature regulation to a colder
setting temporarily.
Please look in the "Installing your
new appliance" section.
Carefully warm the leaking sections of the
door seal with a hair dryer (on a cool setting).
At the same time shape the warmed door
seal by hand such that it sits correctly.
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the component
out of the way.
The compressor starts after a period of time.
See the "cleaning and care" section.
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