Warranty; Service - Caratec CEB150B Installations & Bedienungsanleitung

CaratecELECTRONICS

7. Warranty

All batteries are manufactured according to the strictest quality criteria and Caratec guarantees
that the LiFePO4 batteries are delivered in perfect condition.
Caratec grants the legal warranty of 2 years on production and material defects that were present
at the time of delivery of the product. The warranty does not apply to defects due to natural wear
and tear, improper use, lack of maintenance or failure to observe these instructions. Any use of
the product is at your own risk. A warranty claim can only be accepted if a copy of the purchase
receipt is enclosed when the product is returned. The warranty shall in no case exceed the value
of the product. In all other respects, the General Terms and Conditions of Caratec GmbH shall
apply. By putting the product into operation, you accept the above conditions and assume full
responsibility arising from the use of this product. The values given by Caratec regarding weight,
size or technical data are to be understood as approximate values and no formal obligation for
these specifications. Technical changes made in the interest of the product, even without notice,
may result in other values.

8. Service

If you have any questions about your battery after your purchase or during operation, please
contact the seller of the product. He will explain the further procedure to you. If the seller is unable
to help you, please contact our service department. Please contact us in advance by email with
information and explanation of the problem, possibly with pictures. Should it happen that you wish
to send a battery to us, please note the following Notes on quick processing:
•
If possible, use the original packaging as a shipping box
•
If you no longer have the original packaging, please ensure adequate protection against
transport damage with suitable (UN-certified) packaging
•
If the goods are not shipped in the original packaging or UN-certified packaging, we must
charge for the new packaging when the product is returned
•
Shipment is at the sender's own risk
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