Troubleshooting - Kuppersberg WDM 560 Technischer Pass

TECHNICAL PASSPORT
Washer Dryer

9. TROUBLESHOOTING

Repair of your machine should be carried out by an authorised service company.
If your machine requires repair or if you cannot solve an issue with the information
provided below, then you should:
 Unplug your machine from the mains power supply.
 Turn off the water supply.
FAULT
Your machine does not
start.
Your machine does not
intake water.
Your machine does not
discharge water.
Your machine vibrates.
94
POSSIBLE CAUSE
Machine not plugged in.
Fuses are faulty.
No mains power supply.
Start/Pause button not
pressed.
Programme dial 'stop' position.
The machine door is not
completely closed.
Water tap is turned off.
Water inlet hose may be
twisted.
Water inlet hose clogged.
Inlet filter clogged.
The machine door is not
completely closed.
Drain hose clogged or twisted.
Pump filter clogged.
Laundry is too tighly packed
together in the drum.
The feet have not been
adjusted.
Transit bolts fitted for
transportation have not been
removed.
Small load in the drum.
Your machine is overloaded
with laundry or laundry is
unevenly spread.
Your machine rests on a hard
surface.
TROUBLESHOOTING
Plug machine in.
Replace the fuses.
Check mains power.
Press the Start/Pause button.
Turn the programme dial to the desired
position.
Close the machine door.
Turn tap on.
Check water inlet hose and untwist.
Clean water inlet hose filters. (*)
Clean the inlet filters. (*)
Close the machine door.
Check the drain hose, then either clean
or untwist.
Clean the pump filter. (*)
Spread your laundry in the machine
evenly.
Adjust the feet. (**)
Remove the transit bolts from the
machine. (**)
This will not prevent operation of your
machine.
Do not overload the drum. Spread
laundry evenly in the drum.
Do not set up your Washing Machine on
a hard surface.
ENGLISH