Arenti GO1 Handbuch Seite 5

Troubleshooting
• Camera is not powering on/front network indicator not on:
1. Please ensure the camera is fully charged.
2. Try charging it and pressing the power key on the camera
body side for 5 seconds to start the Camera.
• Failed to scan the QR code from Arenti APP:
1. Remove the film from the Camera Lens.
2. Keep distance 10-15 cm (4-6 inch) between the camera
and mobile phone.
3. Confirm the camera indicator is red flashing slowly.
4. Click the Power key to wake up the camera
• Failed to connect WiFi:
1. Confirm that scan QR code is successful: After scanning,
the camera has the prompt sound, and network indicator
turns to red fast flashing.
2. Make sure input correct WiFi password, the WiFi password
you set not contain special characters such as =\';.
3. Make sure the WiFi band meets the network requirement
of camera that camera only supports 2.4GHz.
4. Confirm camera is near the WiFi router.
If there doesn't work please share the wifi router setting
screenshot and camera SN (Find on camera body) to
support@arenti.com to get help.
• Charge camera:
Fully charge it before mounting the doorbell at your front
door.
Charge indicator
Charging time(5V/1A)
Constant red: camera in charging
Constant blue: camera fully charged
10 hours from 1%-100%
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