Guarantee & Service - Philips Robust Collection HR7781/00 Gebrauchsanweisung

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guarantee & service
Exceptional service and guarantee
You have bought a culinary tool for life and we want to ensure that you
remain satisfied. We would like you to register your purchase, so that we
can stay in contact with you and you can receive additional services and
benefits from us. Register within 3 months of purchase to receive benefits
including:
- 5 year product guarantee and 15 year motor guarantee
- Fresh ideas for recipes via e-mail
- Tips and tricks to use and maintain your Robust product
- All the latest news on Robust Collection
The only thing you need to do to register your new product is visit
www.philips.com/kitchen or call your local freephone Philips
consumer care hotline (United Kingdom 0800 331 60 15). If you have
questions about your culinary tool (usage, maintenance, accessories etc)
you can either consult our on line support at www.philips.com/
kitchen or call your local hotline. We have put all the maximum effort in
developing, testing and designing this high quality product. However in the
unfortunate case that your product needs repair, please call your local
Philips consumer care hotline. They will help you with arranging any
necessary repairs in a minimum time with maximum convenience - they
can arrange a courier to come to your home to collect your product and
bring it back when it is repaired. This way you can continue to enjoy your
delicious homemade cooking.
troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
All manuals and user guides at all-guides.com
Problem Solution
When I push a Make sure the bowl and lid are fixed properly
process button or the ('click'). The appliance starts to operate when
you press a speed button.
pulse button, the
appliance does not
start to operate.
The The thermal safety cut-out has probably cut
appliance suddenly off the power supply to the appliance because
stops running. the appliance has overheated. 1) Press the
stop button 0. Unplug the appliance. 2) Let the
appliance cool down for 1 hour. 3) Put the
mains plug in the socket. 4) Switch on the
appliance again.
The kneading Make sure the kneading accessory or the
accessory or the blade unit is assembled properly onto the
blade unit does not drive unit. Also make sure the food processor
turn bowl and the lid are assembled properly
('click').
The appliance makes You have assembled the Julienne/French fries
a lot of noise when I disc upside down. Switch off the appliance
use the Julienne/ immediately and assemble the Julienne/French
French fries disc and fries disc in such a way that the longer plastic
the disc scratches the part in the centre of the disc points upwards.
lid of the bowl.
After using the Empty the bowl. Fill it with 500ml of water.
appliance, I cannot Wait one minute and then remove the tool
remove the tool holder, blade unit or kneading accessory.
holder, blade unit or
kneading accessory
from the bowl.
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