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Question: The images stutter when displayed. Why is
Answer:
The following may be the cause:
●
Insufficient network bandwidth.
●
WLAN connection is poor.
●
Computer or graphic card performance is insufficient.
●
The number of users simultaneously accessing the camera is too
high.
Question: Access to the device is not possible via the
Answer:
The following may be the cause:
●
The port number is being blocked by the firewall or antivirus
software.
●
Access via the Internet has been incorrectly configured.
Question: Why are some of the programme functions
Answer:
Some browsers doe not allow the use of ActiveX components. The
functionality of the browser must be extended for ActiveX to use all of
the programme functions. In this case, use Internet Explorer.
110
that?
Internet. What is the problem?
not possible with some browsers?
Troubleshooting
00053157