Troubleshooting - Zoef Robot Bobbie 2.0 Anweisungen

6. Troubleshooting

Issue
The robot is slipping or A. Glass is too dirty or too wet
cleaning in an B. Cleaning cloth is too dirty or
irregular pattern. too wet.
The robot stops with a red Not enough suction power.
flashing LED
The robot cannot be Edge detection sensors are
started after it is turned not working properly
on, or operates in an
irregular pattern.
Red indicator blinks,
buzzer beeps once per No good connection from the
sec. mains supply.
.
The red and blue Hardware error
indicators both blink.
Remote control doesn't A. No battery placed or
work. battery is empty.
B. Remote control is broken
The robot is stuck at an Incorrect estimation of the
edge. edge sensor
Red and blue indicators The robot does not vaccum
light up, no buzzer. well to the window.
Buzzer beeps 2 times The edge sensor detects an
while cleaning. edge.
Beep sound during use. The glass is too dry or the
edge detection sensors are
too dirty.
The robot does not return The friction index of the glass
to its starting point once surface is different.
it has finished.
Cause
A. Replace the cleaning cloth
B. Clean the transmission wheels
C. Use the remote control to restart the robot
A. Check whether the cleaning cloth is placed correctly, reposition it correctly.
B. Make sure that the glass is not broken.
C. Check if the edges have an uneven area. If this is the case; use the remote control
for manual operation and keep the robot away from this uneven area.
A. Remove the cleaning cloth and reinsert it. Make sure it is exactly in the right place
and not sticking out or protruding on the corner or touching the sensors.
B. Open the App on your phone, connect it to the robot and see if there is a red
indication in the APP (in the corner). A red indication in the APP means that the
corner/edge sensors are not functioning properly.
C. Corner/edge sensor error, contact customer service
Make sure that the plugs are firmly connected, including the plugs of the extension
cable. Tighten the plug properly.
Contact the customer service of the store or Zoef Robot
A. Replace the battery.
B. Replace the remote control.
A. Press STOP on the remote control, send the robot to an accessible position.
B. Gently pull the machine to an accessible location if it does not respond to the
remote control.
Place the robot manually on the window and check whether it sticks properly to the
window.
This is normal during operation.
A. Spray some detergent/water on the cleaning cloth.
B. Clean the edge sensors and restart the robot.
Use the remote control to direct the robot to an accessible place.
Solution
9