Troubleshooting - Dupray bloom Bedienungsanleitung

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Troubleshooting

We're here for you. If your problem is not listed below, please contact Customer Support.
Problem
Unit fails to turn ON or doesn't
respond to the main control button.
Airflow seems to be weak
or reduced.
Unit makes an unusual noise.
19
Possible Cause
Unit is not plugged in.
Household circuit breaker/ground
fault interrupter has tripped, is
damaged, or has blown a fuse.
Unit or power cord is damaged or
otherwise in need of repair.
The unit is set on AUTO mode and
the air quality is good, so the fan is
running on low speed.
The unit was set on LOW
speed mode.
Air flow might be blocked by
objects, furniture, wall, toys or
anything too close
to the air intake.
The pre-filter may be clogged by
large particles, such as dust, hair
or lint, blocking the air flow.
The HEPA filter may be saturated
by small filtered particles,
blocking the air flow.
The air quality sensor may be
dirty, dusty or clogged. In these
cases the unit might keep air flow
on LOW fan speed.
The filter isn't properly installed.
The plant pot isn't properly set
in place.
The unit is operating on an
uneven surface.
Possible Solution
Plug the power cord into an
electrical outlet.
Reset circuit breaker/ground
fault interrupter, or replace fuse.
If you need assistance, contact a
licensed electrician. Plug the air
purifier into a different outlet.
Inspect power cord for signs of
damage. If damaged, immediately
cease usage, unplug and contact
Customer Support for
further assistance.
The machine is working as
intended ; enjoy the clean air.
Select a different air speed level
by touching the control button to
increase air flow/filtration power.
Leave at least 12 in./38 cm.
of clearance around the unit
(including walls) to allow air to
pass properly through the air
intakes around the unit. Keep all
objects away from the unit.
Clean the pre-filter.
(refer to page 14-15)
Replace the HEPA filter.
(refer to page 16-17)
Clean the air quality sensor.
(refer to page 18)
Follow the proper installation
procedure. (refer to page 16-17)
Make sure the plant pot is securely
set in place.
Make sure the air purifier is
operating on a hard, flat,
even surface.