Troubleshooting - SACKit Touch 400 Gebrauchsanleitung

TROUBLESHOOTING

If you have trouble operating SACKit Touch 400, please search the following options for solving
the problem . If these solutions do not help fix your problem, please contact our customer service at
info@sackit .dk .
I experience issues with stability and connection
Try to delete the pairing between SACKit Touch 400 and your device on the device . You do this by
accessing the Bluetooth settings on your device and choose "SACKit Touch 400" . Now pair
SACKit Touch 400 and your device by following the description found on page 6 .
SACKit Touch 400 is not playing music while connected to my device
• Please check volume on your audio device to make sure it is outputting sound .
• If you use in-line please make sure that the 3 .5mm plug is fully inserted into your audio device and
headset . And please make sure the headphone plug and audio device's jack sticks are clean
• If SACKit Touch 400 is used wirelessly and still is not playing music, you manually have to choose
toplay from SACKit Touch 400 in your device settings . Please refer to the instruction of your
device orspecific app for further information .
I'm hearing a beep-sound in my headset
• When SACKit Touch 400 makes a beep-sound, they need recharging . Please charge your headphones
fully .
I don't feel like SACKit Touch 400 is comfortable to wear
• Please adjust the length headband by pull/pushing the earcups to adjust to headset for a comfortable
fit .
I can't turn on my SACKit 400
• Please recharge your headset by leaving the headset in the charger for minimum 4 hours .
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