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10 Troubleshooting
EN
Some problems may be caused by minor faults that you can fix
yourself. To do so, follow the instructions in the following table.
If it is still not possible to resolve the problem, contact customer
service. Do not repair the facial brush yourself.
Fault
The facial brush
does not start.
The facial brush
does not charge.
11 Technical data
Facial brush
Model:
Rated voltage:
Rated power:
Battery capacity:
IP code:
Protection class:
Speed settings:
Modes:
Material:
Weight:
Dimensions (L × W × H):
USB wall adapter
Power input:
Power output:
Protection class:
17
Possible cause and solution
Make sure the facial brush is properly
charged.
Make sure the USB cable is securely connected
between the facial brush and USB wall
adapter, and the USB wall adapter is properly
connected to a mains socket.
ND-FC04
5 V
3 W
500 mAh
IPX7 (protected against water
immersion for up to 30 minutes
at a depth of 1 m)
III
7
Vibrating and pulsating
ABS and silicone
100 g
110 × 35 × 70 mm
100–240 V~ 50/60 Hz, 0.25 A
5 V
II
1 A
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