Troubleshooting; Customer Service - Silk'n ToothWave H7001 Bedienungsanleitung

9. Troubleshooting

Do not attempt to open or repair your device. You may expose
yourself to dangerous electrical components and cause serious
harm to yourself. It will also void your warranty.
Problem
My device does not
start.
The device is
charged but it does
not work.
All indicator lights
(#3, #4, #5) blink.
For problems or queries, please contact Silk'n customer
Z
service.

10. Customer service

For more information see our website: www.silkn.eu. This
manual is also available as a PDF download from the website.
Contact Silk'n customer service to report unexpected operations
or events, or any other problem with your device. Our contact
details are:
Country
Belgium
France
Germany
Italy
Netherlands
Spain
UK
Other countries
Checks
Make sure the battery is not low. Refer to
section 3.5 Device charging.
Press the control button (#3) to restart
the device. If the problem persists, contact
customer service.
There is a system error. Press the control
button (#3) to restart the device. If the
problem persists, contact customer service.
Service number
0900-25006
0891-655557
089 51 23 44 23
0900-2502217
900 823 302
0906-2130009
+31 (0)180-330 550 info@silkn.eu
13
Email
serviceconsommateurbe@silkn.eu
serviceconsommateurfr@silkn.eu
kundenservicede@silkn.eu
servizioclientiit@silkn.eu
klantenservicenl@silkn.eu
servicioalcliente@silkn.eu
customercareuk@silkn.eu
EN