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replacement. Electrolux or its ASC
may use refurbished parts to repair
your Appliance. You agree that any
replaced Appliances or parts become
the property of Electrolux.
5. Travel and transportation costs:
Subject to clause 7, Electrolux will
bear the reasonable cost of
transportation, travel and delivery of
the Appliance to and from Electrolux
or its ASC. Travel and transportation
will be arranged by Electrolux as part
of any valid warranty claim.
6. Proof of purchase is required before
you can make a claim under this
warranty.
7. Exclusions: You may not make a
claim under this warranty unless the
defect claimed is due to faulty or
defective parts or workmanship. This
warranty does not cover:
a) light globes, batteries, filters or
similar perishable parts;
b) parts and Appliances not
supplied by Electrolux;
c) cosmetic damage which does not
affect the operation of the
Appliance;
d) damage to the Appliance caused
by:
– negligence or accident;
– misuse or abuse, including
– improper, negligent or faulty
– normal wear and tear;
– power surges, electrical storm
– incomplete or improper
– incorrect, improper or
– insect or vermin infestation;
– failure to comply with any
In addition, Electrolux is not liable
under this warranty if:
– the Appliance has been, or
failure to properly maintain or
service;
servicing or repair works done
by anyone other than an
Electrolux authorised repairer
or ASC;
damage or incorrect power
supply;
installation;
inappropriate operation;
additional instructions
supplied with the Appliance;
Electrolux reasonably
believes that the Appliance
has been, used for purposes
other than those for which the
Appliance was intended,
including where the Appliance
has been used for any non-
domestic purpose;
– the Appliance is modified
without authority from
Electrolux in writing;
– the Appliance's serial number
or warranty seal has been
removed or defaced.
8. How to claim under this warranty:
To enquire about claiming under this
warranty, please follow these steps:
a. carefully check the operating
instructions, user manual and the
terms of this warranty;
b. have the model and serial
number of the Appliance
available;
c. have the proof of purchase (e.g.
an invoice) available;
d. telephone the numbers shown
below.
9. Australia: For Appliances and
services provided by Electrolux in
Australia: Electrolux goods come with
guarantees that cannot be excluded
under the Australian Consumer Law.
You are entitled to a replacement or
refund for a major failure and for
compensation for any other
reasonably foreseeable loss or
damage. You are also entitled to
have the Appliance repaired or
replaced if the Appliance fails to be of
acceptable quality and the failure
does not amount to a major failure.
'Acceptable quality' and 'major
failure' have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and
services provided by Electrolux in
New Zealand, the Appliances come
with a guarantee by Electrolux
pursuant to the provisions of the
Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading
Act. Where the Appliance was
purchased in New Zealand for
commercial purposes the Consumer
Guarantee Act does not apply.
11. Confidentiality: You accept that if
you make a warranty claim,
Electrolux and its agents including
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