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Help
Press HELP in the main MENU to
access the Troubleshooting tab.
POWER DIODE START/STOP DIODE SOUND
WI-FI DIODE
FUEL - Use only ethanol fuel produced from plants in the process of two-time alcohol distillation consisting of 95-
96.6% ethanol by volume. Fanola is the recommended fuel with pharmacological purity.
DO NOT USE SYNTHETIC PETROLEUM BASED FUELS AS THEY ARE CONTAMINATED, EMIT UNPLEASANT
ODORS AND CAN DAMAGE THE FIREPLACE! DO NOT USE FUELS CONTAINING 100% ETHANOL BY VOLUME,
GEL, OR AROMATIC FUELS!
CLEANING – Clean with a damp cloth and delicate detergents, only when the device is turned off and cooled.
SERVICE – Keep the provided USB cable for service. Reach out to us at service@planikafires.com.
ERRORS
Error
Fix the error with the provided
information. If the error proceeds to
appear, contact us by pressing
REPORT.
INFORMATION SIGNALS
ACTION
-
Green light
-
Green light
-
Green blinking
-
-
Blue light
-
Blue blinking
Blue blinking with sound
Red light
Purple light with sound
-
Blue, red blinking
ACTION
Blue light
Blue blinking
Green light
14
File a Report
If still in need of service, send us a
message with a short description
of the problem and general
information. Press SEND.
COMMUNICATION
Device turned off
Device is ready to work
Starting procedure
Working
No fuel
Refueling
Full tank
Extingushing, cooling
Error – check the app (troubleshooting)
and contact with service
Fuel tank is empty during the burning
process
COMMUNICATION
Not connected to wi-fi
Pairing / configuration
Wi-fi connected
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