Werock Rockbook X500 Serie Betriebsanleitung Seite 91

No sound is output
 Adjust the volume of the notebook by pressing the volume controls.
If you are using an external audio device, make sure the cable is connected properly.

I can't project the notebook's display onto another monitor
Make sure that the selected output setting is correct.

The computer does not recognize a newly installed device.
heck if a device driver needs to be installed. (Refer to the documentation supplied with the device).

The device may not be configured correctly in the BIOS setup program. Run the BIOS setup
program to identify the new type.

Check the cables or power cords for proper connections.

For an external device that has its own power switch, make sure the device is turned on.
The keyboard does not respond.

Try connecting an external keyboard. If it works, contact an authorized dealer because the internal
keyboard cable may be loose.
The touchpad does not work, or the pointer is difficult to control with the
touchpad.

Make sure the touchpad is clean.
I cannot access the LAN network.

Make sure the LAN cable is properly connected to the RJ-45 port and the network hub.

Make sure the network configuration is correct.

Make sure the user name or password is correct.
Power Management Problems
The computer does not automatically enter sleep or hibernation mode.
If you have a connection to another computer, the computer does not enter Hibernate or Sleep mode when
the connection is active.

Make sure that the sleep or hibernation timeout is enabled. The computer does not enter Sleep or
Hibernate mode immediately.

When the computer performs an operation, it usually waits until the operation is complete.
The computer does not return from Hibernation or Sleep mode.

The computer automatically enters Hibernate or Sleep mode when the battery is depleted. Perform
one of the following steps:
o Connect the AC adapter to the computer.
o Replace the dead battery with a fully charged battery.
An application program is not working properly.

Make sure the software is installed correctly.

If an error message appears on the screen, refer to the software program documentation for more
information.

If you are sure the operation has stopped, reset the computer.
Rockbook X500 Series User Manual
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