Corrective Action; After-Sales Service And Application Service - Bosch AHS 48 LI Originalbetriebsanleitung

OBJ_DOKU-37685-002.fm Page 17 Wednesday, February 5, 2014 1:08 PM
Problem Possible Cause
Motor runs but blades re- Internal fault
main stationary
Cutting blade hot Cutting blade blunt
Cutting blade has dents
Too much friction, due to lack of lubricant
Blade will not move Battery discharged
Garden product defective
Excessive vibra- Garden product defective
tions/noise
Cutting time per battery Too much friction, due to lack of lubricant
charge too low
Blade needs cleaning
Poor cutting technique
Battery not fully charged
Continuous lighting of the Battery not (properly) inserted
battery charge indicator
Battery contacts contaminated
No charging procedure
possible
Battery pack defective
The blades are running Battery discharged
slow or the anti blocking
Battery stored outside of battery temperature
feature is not functioning
Battery charge indicator Mains plug of battery charger not plugged in
does not light up (properly)
Socket outlet, mains cable or battery charger
defective
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: (0844) 7360109
Fax: (0844) 7360146
E-Mail: boschservicecentre@bosch.com
Bosch Power Tools

Corrective Action

Contact Service Agent
Have blade sharpened
Have blade inspected/overhauled
Apply lubricant spray
Recharge battery; also see "Battery Charging"
Contact Service Agent
Contact Service Agent
Apply lubricant spray
Clean blade
see "Working Advice"
Recharge battery; also see "Battery Charging"
Properly insert battery into battery charger
Clean the battery contacts (e.g. by inserting
and removing the battery several times) or re-
place the battery
Replace the battery
Recharge battery; also see "Battery Charging"
Allow battery to warm naturally to room tem-
perature (within battery operating temperature
0 – 45 °C)
Insert mains plug (fully) into the socket outlet
Check the mains voltage; have the battery
charger checked by an authorised after-sales
service agent for Bosch power tools
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
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