Contact Information - LG RESU FLEX Schnellinstallationsanleitung

2-2. Turn off the circuit breaker.
2-3. Wait further instruction from LG Energy Solution.
3. If the inverter is not connected to the internet, check the inverter LCD to
read the battery's fault ID. Refer to the inverter's troubleshooting guide for
instructions.
3-1. Send the fault ID to LG Energy Solution regional contact point.
3-2. Turn off the circuit breaker.
3-3. Wait further instruction from LG Energy Solution.

5.1.3 Contact Information

Damaged batteries are dangerous and must be handled with extreme caution.
They are not fit for use and may pose a danger to people or property. If the
battery pack seems to be damaged, contact LG Energy Solution regional
contact point or your distributor. Use the contacts below for technical
assistance. These phone numbers are available only during business hours on
weekdays.
Service Contacts
29, Gwahaksaneop-3-ro, Oksan-
Address myeon, Heungdeok-gu, Cheongju-si ,
HQ (KOR) /
Chungcbeongbuk-do, South Korea
Other Regions
E-mail essservice@lgensol.com
19481 San Jose Ave City of Industry, CA
Address
91748, U.S.A
US
Telephone +1 888 375 8044
E-mail help@etssi.com
E-Service Haberkorn GmbH, Stolberger Str. 25,
Address
06493 Harzgerode, Germany
Europe
Telephone +49 (0) 6196 5719 660
E-mail lgensol@supro.de
Address Soirec srls, Via Keplero,6, 20016 Pero, Italy
Italy Telephone +39 02 8239 7609
E-mail assistenza@lgresu.eu
Unit 12, 35 Duolop Road, Mulgrave VIC 3170,
Address
Australia
Australia
Telephone +611300 178 064
E-mail essserviceau@lgensol.com
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