Troubleshooting - Konig HC-AH50 Anleitung

Attention
• The water tank may leak if it is subject to misuse
• Stop using the humidifier immediately if water leakage occurs and contact an appointed maintenance
centre
Maintenance after cleaning
1. Wipe off water after cleaning, air dry the water tank and body of the device until completely dry.
2. Make sure there is no water left inside the water tank or the body of the device.
3. Assemble the water tank and body of the device and put into a plastic bag. Pack it in the original
colour box and store in a place of low humidity.
Attention
• The humidifier will become mouldy and may develop malfunctions if it is stored when not completely
dry.

Troubleshooting

• In case something abnormal happens, please refer to the troubleshooting guide
• If you cannot solve the problem(s), please contact your nearest maintenance centre
Abnormal condition Possible cause
Has the plug been plugged into the
socket correctly?
No misting
Is the red light on the "Add Water"
indicator flashing on and off? (Is the
water tank empty?)
Operating under weak mode?
(Is the display screen show "weak"?)
Poor misting
Is there water scale on the surface of
the atomizer?
Have you chosen "Using Warm mist"
under the personal setup mode?
Without warm mist
Has the operation just begun?
Is there any dust inside the air inlet?
The difference between
current humidity and
Is the device being operated in places
hygrograph is too big
easily influenced by the environment
such as near a window?
Is stale water being used?
Mist with strange smell
Is there any water scale or rubbish
inside the water slot or atomizer?
The sound of filling water from water
With 'pupu' sound
tank to the body
with 'popo' sound The sound for fan operation
• Correct method: It is not a malfunction, please keep on using.
Correction method
Plug in correctly
Add water to the water tank
It is not a malfunction. If you want to change
to strong operating mode, press the "Misting
Amount" button under the personal setup
mode and change to strong operation mode
Clean the atomizer
Press the "Warm Mist" button under
personal setup mode and change to using
warm mist to humidifying operation
This is not a malfunction. It takes about ten
to twenty minutes to emit warm mist. (The
time needed for the heater to warm up the
water after it has been turned on)
Clean the air inlet. Even in the same room,
the humidity can vary
Please put the device in places less likely to
be influenced by the environment
Please clean the device according to the
instructions on cleaning and maintenance
and replace with fresh water
It is not a malfunction, keep on using
10