Troubleshooting - HEYLO KT 20 Serie Betriebsanleitung

5. Clean the condensate pump with a
damp cloth and a mild detergent.
6. Replace the condensate pump in
the device. Secure the condensate
pump and push the condensate
hose into the pump.

10 Troubleshooting

WARNING! Risk of poisoning by re-
frigerant, injury from burns, crushing
or electric shock during troubleshoot-
ing
 All work in connection with trouble-
shooting and repairs must be carried
out by authorised personnel or the
manufacturer.
 In the event of a malfunction, switch
off the device and secure it against
inadvertent switching on.
 Before starting work, allow hot com-
ponents to cool down.
Fault/malfunction
No function availa-
ble in continuous
or pump mode (all
indicators off)
Device switch is in
position ON (con-
tinuous mode), but
device fails to start
(all indicators off)
Fan running but
there is no con-
densate
26
Faults and malfunctions during
operation
In the event of a fault or malfunction,
refer to the table below. If required,
contact HEYLO Customer Service.
Possible cause
No or incorrect power
supply
An external hygrostat is
connected and has
switched off the device
Overpressure protection
tripped due to high ambi-
ent temperature
Humidity or temperature
in room too low
Filter clogged
Spare parts and customer service
If you have any queries regarding the
device or wish to order spare parts,
contact your dealer or HEYLO.
Remedy
Check the power cord and
mains connection
Change the hygrostat set-
tings or disconnect the hy-
grostat
Wait until the device switch-
es on automatically (ap-
prox. 5-15 min)
Check the indoor climate
values using a thermo-
hygrometer
Check filter and clean, if