Troubleshooting - ELRO K1 Bedienungsanleitung

4. Hold down the button on the connector until you see a purple light.
5. The connector will briefly alarm.
6. The connector is now reset.

Troubleshooting

If the installation fails or you encounter some other problem, please
refer to this troubleshooting. It contains a number of tips and tricks that
might help you further.
Installation K1
When installing the K1 system, we recommend that you pay attention to
the following points.
• Make sure your phone is connected to the 2.4GHz Wi-Fi signal.
• Make sure your Wi-Fi password/name does not contain any
spaces.
• The Wi-Fi name should be entered automatically during the
network configuration. Is this not the case? Then you need to
enable the location services on your phone and in the app's
settings. Also, all permissions need to be accepted.
• Are you sure that the password for the Wi-Fi is correct? By clicking
on the eye on the right, you can see the password you have
entered.
• Make sure the connector flashes blue when you go through the
network configuration.
• If all of the above does not appear to be the cause of the problem,
then you are probably dealing with a combined WiFi band. In
other words, a WiFi band that offers both 2.4Ghz and 5Ghz (in
some cases, a combined WiFi band is still displayed as a 2.4Ghz
WiFi). We recommend that you check the router settings to see
which frequencies are offered for the relevant SSID. Before
installing the system, temporarily disable the 5GHz signal and go
through the installation. After installing the K1 connector, you can
turn the 5GHz signal on again. If that doesn't work, you can also
create a separate wifi band with a unique name and password on
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